WELCOME TO TRADE YOUR TIME VA SERVICES

I'm here to help!

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ABOUT

Hi, I'm Samantha and I'm here to help.

I love to knit, weave, crochet, macrame, draw, paint and dream about all the other crafts I can learn.

Trade Your Time VA Services is a Virtual Assistant Service, offering a variety of services to creative businesses. Shopify Websites, Customer Service and General Administration Tasks.

 
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SERVICES

From creation of new Shopify Websites to updating branding and adding new products, collections and tags.  We can help get your eCommerce store up and running!

CUSTOMER SERVICE

We can take care of your emails, social media messages and blog comments quickly and professionally. We’ll make sure your customers get the support and attention they deserve.

ADMINISTRATION TASKS

The boring tasks! Sourcing printing and packaging prices, making sure all your expenses are entered into your accounting software or updating your spreadsheets.

 

RATES

I also have packages for social media scheduling, website maintenance and email management which I am happy to quote a price after we discuss your needs. Hourly rates set out below.

HOURLY OPTIONS

Pay by the hour is for those occasional one off tasks that don't come by very often.
$45 an hour

WEEKLY

If you're looking for regular work each week we can set up a weekly payment for a set amount of hours.
For example.
$200 for 5 hours
$400 for 10 hours

SHOPIFY

eCommerce Store Set Up

$450 - $1000*

Pricing is variable depending on amount of products and collections, extra pages, custom items etc.

*Pricing does not include Shopify monthy pricing, paid themes or third party apps.

SHOPIFY EXTRAS

We can help with setting up domain names, custom emails and Zapier connections.

Pricing quoted per job.

URGENT ASSISTANCE

If you need something done immediately please contact me for availability.
$60 an hour

CUSTOM QUOTES

For other projects, like Etsy updates, Email Management and Spreadsheet Creation we quote per job.

Quotes available same day!

 

FREQUENTLY ASKED QUESTIONS

Some answers to a few of the most commonly asked questions.

WHAT IS A VIRTUAL ASSISTANT?

A Virtual Assistant is an administration professional or personal assistant that works from the comfort of their own home. They have their own ABN, insurance and get to choose the working hours that suit them.

WHAT CAN A VIRTUAL ASSISTANT DO?

Lots! A Virtual Assistant can do the majority of things that a personal assistant or office administrator does, but from home. We can reply to emails, invoice your clients, manage your social media. We can do anything that can be done online or by phone.

WHAT HOURS DO YOU WORK?

We're available by phone and email within standard business hours. Sometimes we do our work outside these hours at our own discretion.

HOW DO I PAY YOU?

The best way is to direct transfer to our bank account. We can also accept credit card payments through paypal. Payments upfront or with a deposit by discussion.

HOW DO YOU ACCESS MY EMAILS OR FILES?

Most emails are already online so we can just log in to your email from my computer. Otherwise we can set up your email on my desktop. Files can be shared through Dropbox or Google Drive, that way we both have access to the same files.

WHY SHOULD I USE YOU?

If you're not sure whether we're the right fit to work with you, we am happy to do a trial run so you can see exactly what you're getting. We're Australian based and understand Australian business so there is no chance if miscommunication.

 

TESTIMONIALS

Samantha is a very experienced Customer Service professional. She has excellent skills covering the full gamut of customer service, including account management, quoting, invoicing, attending to customer queries, time management and customer feedback (to name a few). Samantha works well under pressure with a calm and focused demeanour to always achieve the best outcome for her clients. Samantha has a great attention to detail while also maintaining the ability to multi task.

Libby Pollard, Director at Snap Printing Geelong

 

ASSOCIATIONS

Certified by Find a VA
Member of Virtually Yours Virtual Assistant
Member of Australian Association for Virtual Industry Professionals

Seed Virtual Assistant Free Help For Victorian Businesses Suffering from COVID Closures

 

CONTACT US

 

0481 209 964

©2021 Trade Your Time VA Services.

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